Optics Planet Reviews
(Rated by 3 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
5.0
Base on 3 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.5
- Price & Quality4.0
- Shipping & Delivery5.0
- Customer Service5.0
- Return Policy5.0
Recent Customer Reviews (3)
Laura Maurer
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Cheryl Chamorro
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Napoleon Washington
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Optics Planet Pros & Cons
Pros
1
Wide Selection: Offers over 830,000 products from 2,100 top brands in 370 niche specialty categories.
2
Competitive Pricing: Often provides competitive prices on products, offering the best rates possible among other retailers.
3
Customer Service: Has a solid reputation for customer service, with a team of over 300 people dedicated to customer support and product knowledge.
4
Free Shipping and Returns: Offers free shipping on orders over $49 and free returns on many items.
5
Rewards Program: Allows customers to earn and redeem points on their purchases.
6
Discounts: Offers substantial discounts on quality products, including discounts for military personnel and health workers.
7
Mobile App: Provides a user-friendly mobile app with features like SUPERFAST searching, quality images, and detailed product descriptions.
CONS
1
Customer Service Issues: Many customers have reported poor customer service experiences, including unresponsive representatives and unresolved issues.
2
Shipping Delays: Some customers have experienced significant delays in shipping, with orders taking weeks or even months to arrive.
3
Return Policy: The free return policy is often misunderstood, as it only offers store credit and not a full refund.
4
Mixed Reviews: While some customers have had positive experiences, many others have reported dissatisfaction with their purchases, including issues with product quality and customer service.
Optics Planet Features and Benefits
Features
Wide Selection
Offers over 830,000 products from 2,100 top brands in 370 niche specialty categories, including gun parts, ammunition, optics, hunting gear, outdoor and survival gear, apparel, footwear, and more.
Competitive Pricing
Provides competitive prices on products, offering the best rates possible among other retailers in the market.
Customer Service
Has a solid reputation for customer service with a team of over 300 people located near Chicago, IL, offering assistance with product inquiries, purchases, and shipping status.
Authentic Products
Sells legitimate products under brand name listings, ensuring no counterfeit products are sold.
Shipping and Returns
Offers free shipping on orders over $49, free returns on many items, and competitive shipping options.
Rewards Program
Allows customers to earn and redeem points on their purchases through the OpticsPlanet Bucks rewards program.
Discounts
Offers substantial discounts on quality products, including discounts for military personnel and health workers.
Mobile App
Provides a user-friendly mobile app with SUPERFAST searching, quality images, reviews from verified buyers, detailed product descriptions, and videos.
Exclusive Products
Offers exclusive products that cannot be found anywhere else, including products from TRYBE Defense, TRYBE Optics, OPMOD, and many other brands.
Free Value Shipping
Offers free value shipping on most orders over $49, making it a convenient option for customers.